Trade counter open Mon to Fri, 09:00 to 17:00 · Tullamore, Co Offaly
24–48 hour delivery nationwide +353 (0)57 936 1062
Lacquerite mixing room in Tullamore, with Novalk, Sirca, Mirka, DeVilbiss, 3M and Sikkens on the wall
Technical support

Help from the counter, and from the people who make the paint.

Supplying the tin is only part of the job. Lacquerite supports you from the first call through application. When a system needs the factory, we take it to the Novalk and Sirca technical departments.

We are the main Irish distributor for Novalk and Sirca. That means the people on the Tullamore counter know the systems, and it means we can put a chemist at the other end of the phone when a film, a stain or a colour will not sit down.

In-house, from first contact to the finished result

Call, email or walk in with the substrate, the sheen and what the film is doing. Typical questions we handle here:

  • Which stack — acid-cured, pre-catalysed, PU, waterborne or Sikkens exterior — belongs on this job
  • How much to thin AC and PC for gravity and pump guns
  • Catalyst, pot life and why you do not thin a tin you are putting back on the shelf
  • Stain, filler and topcoat as one system, not three merchants
  • Colour matching into the chemistry you will actually spray

If the answer lives on a product page, we will send you there. If it needs a spray-out, bring the panel to the counter.

Novalk and Sirca technical departments

Alongside our own expertise we have the support of the Novalk and Sirca technical departments, including their dedicated teams of experienced chemists. That is the point of being the main Irish distributor rather than a catalogue reseller.

We use that route for stubborn colours, unusual substrates, and when a specified system is not behaving the way the data sheet says it should. You still talk to Lacquerite. We carry the question.

Print mix ratio sheets

Novalk AC, PC and PU mix ratio sheets live in the trade sign-in section for anyone who wants to print them off. Confirm you spray with professional equipment, then download the PDF.

System training — and what we will not train

We will walk a workshop through the system on the bench: mixing order, thinning percentages, sheen, stain stacks and how to order so the next tin matches. For Novalk and Sirca lines we can involve their technical teams when a plant needs a proper application session.

REACH diisocyanate training is different. If you spray products containing diisocyanates above 0.1% w/w, your staff must complete the mandatory safe-handling course. We will tell you which tins are in scope. We will not train your team for you — that obligation stays with the employer.

Independent support is at safeusediisocyanates.eu. Read the REACH note before the first PU mix of the week.

The trade counter in Tullamore

Unit 12G, Axis Business Park, Tullamore, Co Offaly, R35 NN62. Open Monday to Friday, 09:00 to 17:00. Closed weekends and bank holidays.

  • Collect stock the same day, including sundries and thinners
  • Drop a colour sample or a spray-out that is not matching
  • Talk thinning, catalyst and sheen with people who sell these systems every day
  • Place an order for 24–48 hour delivery from the same facility

You do not need an appointment to collect. If you are bringing a difficult sample, call sales on +353 (0)86 042 7816 so the right person is on the counter.

Common questions

Is technical help in-house or from the suppliers?

Both. The Tullamore team supports you from first contact through application. As main Irish distributor for Novalk and Sirca we also have their technical departments and chemists behind the counter.

Do you offer training?

We offer system and application guidance — thinning, mixing, sheen, colour and which stack belongs on the timber. For Novalk and Sirca systems we can involve their technical teams. We do not deliver REACH diisocyanate training; that remains your legal obligation.

REACH training note
Can I get help at the trade counter?

Yes. The counter is open Monday to Friday 09:00 to 17:00. Bring a sample, a spray-out or the tin that is misbehaving. Same-day collection and a conversation with people who know the products.

Visit the counter

Ask a technical question

Substrate, system, sheen and what the film is doing. We reply the same working day.

+353 (0)86 042 7816 info@lacquerite.com
Mon to Fri, 09:00 to 17:00
Contact the counter

Bring the tin, the panel or the question.

The trade counter in Tullamore is open weekdays 09:00 to 17:00. Nationwide accounts can call sales and we will take it from there.